This extension adds live chat to iTop end-users portal or backoffice using tawk.to adding a small bubble in the bottom-right corner of the screen which users can click on to start a live conversation.
Support agents can (optionally) create a ticket in iTop directly from their tawk.to chat dashboard.
The use of tawk.to is free and unlimited.
Keep in mind that tawk.to is a free third-party chat which is not part of iTop. For any question regarding its usage and features, please check its documentation directly on tawk.to Help Center
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