iTop Hub Store

Control your approval process with predefined rules based on service catalog

Details Advanced Helpdesk Most popular

Requires at least iTop version 2.0.2

4.1k installs

Approve a request via a simple email

Details Helpdesk Basic

Requires at least iTop version 2.0.2

1.5k installs

Save some time by assigning the ticket to the agent currently connected

Details Helpdesk Basic Workflow

Compatible with all iTop versions.

1.4k installs

Automatically dispatch tickets to teams when entering a state

Details Helpdesk Workflow ★ Premium ★

Requires at least iTop version 2.4.0

77 installs

Change the look and feel of the caselogs to make it look like modern messaging applications

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

503 installs

Display objects in a calendar view in a dashboard

Details Helpdesk ★ Premium ★ User experience

Requires at least iTop version 2.4.0

55 installs

Finally a way to open / close all caselog entries at once!

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

197 installs

Inform your customers of critical events impacting them, through the user portal.

Details Helpdesk User experience

Requires at least iTop version 2.3.2

2.4k installs

Create a quizz, send it to your customers, collect the replies

Details Advanced Helpdesk

Requires at least iTop version 2.0.2

1.9k installs

Archive tickets from the console

Details Advanced Helpdesk CMDB

Compatible with all iTop versions.

887 installs

Dispatch an incident to a team without assigning an agent

Details Helpdesk

Requires at least iTop version 2.1.0

2.1k installs

Dispatch a user request to a team without assigning an agent

Details Helpdesk

Requires at least iTop version 2.1.0

2k installs

Provides an automated ticketing scheme for processing IP and subnet user requests as provided by TeemIp extension

Details Advanced Helpdesk Workflow Network By TeemIp

Requires at least iTop version 2.3.0

1.8k installs

Get a notification when a date is about to be reached

Details Helpdesk Workflow For administrators CMDB ★ Premium ★

Requires at least iTop version 2.3.0

114 installs

Pre-fill the case log field by picking from a list of predefined responses

Details Helpdesk

Requires at least iTop version 2.3.0

1.5k installs

Manage your Help Desk in Power BI via a direct connection with iTop

Details Helpdesk Integrations

Compatible with all iTop versions.

220 installs

Send an email to pre-configured contacts when a ticket log is updated

Details Helpdesk Basic Workflow Most popular

Requires at least iTop version 2.0.3

4.2k installs

Look professional: display your service catalog as icons in the user portal.

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

1.8k installs

Track your time easily

Details Advanced Helpdesk ★ Premium ★ Management

Compatible with all iTop versions.

82 installs