iTop Hub Store

Control your approval process with predefined rules based on service catalog

Details Advanced Helpdesk Most popular

Requires at least iTop version 2.0.2

3.9k installs

Approve a request via a simple email

Details Helpdesk Basic

Requires at least iTop version 2.0.2

1.4k installs

Save some time by assigning the ticket to the agent currently connected

Details Helpdesk Basic Workflow automation

Compatible with all iTop versions.

1.3k installs

Change the look and feel of the caselogs to make it look like modern messaging applications

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

486 installs

Display objects in a calendar view in a dashboard

Details Helpdesk CMDB ★ Premium ★

Requires at least iTop version 2.4.0

55 installs

Finally a way to open / close all caselog entries at once!

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

187 installs

Add complete chat capabilities to iTop with Intercom

Details Helpdesk Integrations For administrators

Requires at least iTop version 2.7.0

21 installs

Add simple and free live chat capabilities to iTop with tawk.to

Details Helpdesk Integrations For administrators

Requires at least iTop version 2.7.0

246 installs

Inform your customers of critical events impacting them, through the user portal.

Details Helpdesk

Requires at least iTop version 2.3.2

2.4k installs

Improve your service desk confort and efficiency with a direct link between iTop and your CTI

Details Helpdesk Integrations

Requires at least iTop version 3.0.0

9 installs

Create a quizz, send it to your customers, collect the replies

Details Advanced Helpdesk

Requires at least iTop version 2.0.2

1.9k installs

Define personalized request forms based on the service catalog. Add extra fields for a given type of request

Details Helpdesk Most popular ★ Premium ★

Requires at least iTop version 2.0.2

1.6k installs

Archive tickets from the console

Details Advanced Helpdesk CMDB

Compatible with all iTop versions.

857 installs

Dispatch an incident to a team without assigning an agent

Details Helpdesk

Requires at least iTop version 2.1.0

2k installs

Dispatch a user request to a team without assigning an agent

Details Helpdesk

Requires at least iTop version 2.1.0

2k installs

Provides an automated ticketing scheme for processing IP and subnet user requests as provided by TeemIp extension

Details Advanced Helpdesk Workflow automation Network By TeemIp

Requires at least iTop version 2.3.0

1.7k installs

Flag important contacts in your database and highlight tickets

Details Helpdesk Basic ★ Premium ★

Requires at least iTop version 2.3.0

22 installs

Pre-fill the case log field by picking from a list of predefined responses

Details Helpdesk

Requires at least iTop version 2.3.0

1.5k installs

Manage your Help Desk in Power BI via a direct connection with iTop

Details Helpdesk Integrations For administrators

Compatible with all iTop versions.

157 installs

Look professional: display your service catalog as icons in the user portal.

Details Helpdesk Basic By Molkobain I/O

Requires at least iTop version 2.4.0

1.7k installs