Follow-up forms without authentication's image
Follow-up forms without authentication
7 installs


Thanks to this extension, an anonymous contact who is not registered in iTop can fill in a fom directly from an incoming email or in a specific web form.

Communication between support team and external users is much easier.


  • The contact receives a mail with a link to a single-use form
  • Simple questions can be answered directly from the mail with a one-click button (e.g. yes/no/maybe)
  • If more details are required the inmail click can pop-up a specific web form
  • Answers are recorded in the ticket
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