Follow-up forms without authentication

5 installs

This extension allows you to collect additional information from a contact not being registered with an iTop account.

• The contact receives a mail with a link to a single-use form
• Simple questions can be answered directly from the mail with a one-click button (e.g. yes/no/maybe)
• If more details are required the inmail click can pop-up a specific web form
• Answers are recorded in the ticket