Follow-up forms without authentication's image Follow-up forms without authentication

Description

This extension allows you to collect additional information from a contact not being registered with an iTop account.

  • The contact receives a mail with a link to a single-use form
  • Simple questions can be answered directly from the mail with a one-click button (e.g. yes/no/maybe)
  • If more details are required the inmail click can pop-up a specific web form
  • Answers are recorded in the ticket
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