Upon the occurrence of an event in iTop (e.g. creation of an object), iTop webhooks will make a HTTP(S) request to the configured URL so to invoke behavior on another web application.
Some actions are easy to implement being prewired in iTop webhooks. You can send chat messages to Google Chat, Microsoft Teams, Rocket.Chat or Slack using the same placeholders as in email notifications.
Actions can be performed on distant (external) iTop objects through a simple configuration in JSON. Updates to the originating triggering iTop object with returned information is also possible.
Advanced developers can also call any third party application offering webservices with custom callbacks. These callbacks are maintained and managed by the third-party developers.
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