This extension provides the capability to handle a two levels approval process for a user request, with several approvers in parallel on each level.
Features:
Automated, rule based, approval mechanism
Two levels of approbation with several approvers in parallel at each level
Approvers can approve or reject a request in one click from an email (no need to have an iTop account)
Passive or active approval
Configurable timeout delay
Graphical view of the approval status on each ticket
Limitation:
This extension is not compatible with the extension Approval process light. Both extensions provide a way to streamline the approval process, but you cannot install both at the same time.