Approval process automation's image Approval process automation


This extension provides the capability to handle a two levels approval process for a user request, with several approvers in parallel on each level.


  • Automated, rule based, approval mechanism
  • Two levels of approbation with several approvers in parallel at each level
  • Approvers can approve or reject a request in one click from an email (no need to have an iTop account)
  • Passive or active approval
  • Configurable timeout delay
  • Graphical view of the approval status on each ticket


  • This extension is not compatible with the extension Approval process light. Both extensions provide a way to streamline the approval process, but you cannot install both at the same time.
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