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Approval process automation
Control your approval process with predefined rules based on service catalog
Details
Advanced
Helpdesk
Most popular
Requires at least iTop version 2.0.2
5.2k installs
Customized request forms
Define personalized request forms based on the service catalog. Add extra fields for a given type of request
Details
Workflow
Most popular
★ Premium ★
User experience
Requires at least iTop version 2.0.2
1.7k installs
Mail to ticket automation
Automatically create and update Tickets from incoming emails
Details
Workflow
Integrations
For administrators
Most popular
Requires at least iTop version 2.0.3
10.1k installs
Personal data anonymizer
Anonymize Persons for GDPR compliancy
Details
Basic
For administrators
Most popular
Requires at least iTop version 2.4.0
881 installs
Send updates by email
Send an email to pre-configured contacts when a ticket log is updated
Details
Helpdesk
Basic
Workflow
Most popular
Requires at least iTop version 2.0.3
5.5k installs
User actions configurator
Configure user actions to simplify and automate processes (e.g. create an incident from a CI).
Details
Integrations
For administrators
Most popular
User experience
Requires at least iTop version 2.0.2
3.2k installs
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