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Approval process light
1.7k installs


This extension provides the capability to handle a simple approval process for a user request. It notifies a selected approver by email in order to approve or reject a user request. This approver do not need a login in iTop to approve the request.

Only one level of approbation is supported by this module, and the approver has to be selected manually by a support agent


  • Simple approval mechanism with one approver per ticket
  • Approvers can approve or reject a request in one click (no need to have an iTop account)
  • Passive or active approval
  • Configurable timeout delay
  • Graphical view of the approval status on each ticket


  • This extension is not compatible with the extension Approval process automation. Both extensions provide a way to streamline the approval process, but you cannot install both at the same time.
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