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Approval process light
Approve a request via a simple email
Details Helpdesk Basic
Requires at least iTop version 2.0.2
Attributes description tooltip
Inform your users about the purpose of object fields with small tooltips.
Details Basic
Requires at least iTop version 2.3.0
Autoclose Ticket
Automatically close resolved User Request and Incident tickets
Details Basic Workflow automation
Compatible with all iTop versions.
Make IT VIP
Flag important contacts in your database and highlight tickets
Details Helpdesk Basic ★ Premium ★
Requires at least iTop version 2.3.0
Notify on expiration
Get a notification when a date is about to be reached
Details Basic Workflow automation For administrators ★ Premium ★
Requires at least iTop version 2.3.0
Personal data anonymizer
Anonymize Persons for GDPR compliancy
Details Basic For administrators Most popular
Requires at least iTop version 2.4.0
Send updates by email
Send an email to pre-configured contacts when a ticket log is updated
Details Basic Workflow automation Most popular
Requires at least iTop version 2.0.3
Service catalog mosaic view
Look professional: display your service catalog as icons in the user portal.
Details Helpdesk Basic
Requires at least iTop version 2.4.0
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