Make IT VIP (CMDB)

This extension allows to treat VIP UserRequests as they deserve to be.

Features:

Flag VIP persons in the CMDB.
If a caller is a VIP, all her/his User Request tickets will have the priority set to critical.
The header of the ticket will be highlighted with a VIP icon to identify it at a glance.

+ Expand - Reduce

Documentation

All extensions CMDB ★ Premium ★ User experience SaaS included

Share objects between organizations to make them visible

Automate creation of recurring objects

Delegate ticket management to your business partners

Measure the time spent per team on a ticket compared to your agreements

Work within a Kanban board to gain efficiency

Make IT VIP
24 installs